Thanks for shopping at moringatexas.com. If you are not entirely satisfied with your purchase, we're here to help. Feel free to reply to your email order confirmation or use the Contact US button to message us with any issues.
Due to COVID-19 safety and concerns, the following policies will be maintained until further notice:
- No exchanges on products will be allowed.
- Contact us through email at firstname.lastname@example.org or use the Contact Us button about a refund request. We will not be taking back any purchased products that have left the store at this time.
Return & Refund Policy (prior to 2020 COVID-19 Pandemic)
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.